Family Circle of Care (FCC) and its staff are dedicated to providing high-quality healthcare to you, our valued patient. To maintain this commitment, FCC requests at least 24-hour notice if you need to cancel or reschedule your appointment. This allows us to offer that time to another patient in need of care.
No-Show Policy
Patients who have three (3) No-Shows within a rolling 12-month period will no longer be eligible to schedule appointments in advance and will be limited to walk-in visits only.
Late Arrival / Grace Period
To help keep appointments on schedule and reduce wait times for all patients:
• All FCC appointments have a 10-minute grace period, unless otherwise specified below.
• Behavioral Health and Internal Medicine appointments have a 15-minute grace period.
• Patients arriving after the applicable grace period may experience a delayed appointment or may be asked to reschedule
While we understand that unforeseen circumstances can arise, we appreciate your understanding and cooperation as we work to ensure timely access to care for all patients.
Thank you for your patience and support as we strive to meet the needs of our community.
By signing below, you acknowledge that you have received and understand this policy.
